Guest Service Agent at Fairfield Inn & Suites
blue-sky-hospitality-solutions · Windsor Locks
Job description
About the role
We are looking for a friendly, professional, and customer‑oriented Guest Service Agent to join our team at Fairfield Inn & Suites Hartford Airport. You will be the first point of contact for guests, ensuring their stay is comfortable and enjoyable.
Key responsibilities
- Greet and welcome guests upon arrival and departure.
- Check‑in and check‑out guests efficiently and accurately.
- Handle guest inquiries, reservations, and complaints courteously.
- Answer phone calls and respond to emails promptly.
- Process payments and maintain accurate transaction records.
- Coordinate with housekeeping and maintenance to ensure guest satisfaction.
- Provide information about hotel amenities, services, and local attractions.
- Maintain a clean and organized front desk area and assist with administrative tasks as needed.
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Published 12 hours ago
Expires 1 month from now
3 views · 0 interested
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blue-sky-hospitality-solutions
Windsor Locks
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