Global Network Engineer

About the role

IKO Industries Ltd., a Canadian-owned manufacturer of roofing and building materials with production facilities worldwide, is looking for a Global Network Engineer. You will lead the design, testing and initial deployment of enterprise network, security, voice and wireless infrastructure across IKO's global locations, focusing on Level 3 support, proofs of concept, new technology implementation and technical documentation for Network Operations. The role reports to the Senior Manager, Global Network and Communications.

Key responsibilities

• Partner with global IT, infrastructure, security and business stakeholders to understand network and communication requirements.
• Provide advanced Level 3 support for complex network, security, voice, Aruba Wireless and Aruba Central issues.
• Support new site deployments, upgrades, integrations and global infrastructure initiatives.
• Translate business requirements into scalable and secure technical solutions and act as a subject matter expert.
• Lead the design, testing and initial deployment of enterprise network, security, voice and wireless infrastructure.
• Develop proofs of concept for new technologies and recommend solutions aligned with IKO's global IT standards.
• Create and maintain technical documentation, standards, diagrams and implementation guides for Network Operations, and support the transition of new technologies to operational support teams.
• Troubleshoot advanced issues across Aruba switching and wireless, BGP/OSPF routing, Palo Alto firewalls, SD-WAN, load balancers and voice environments.
• Collaborate with vendors and internal teams to ensure solutions are secure, reliable and scalable, and contribute to continuous improvement of network architecture and support models.

Required profile

• Proven hands-on experience designing and managing enterprise networks, preferably in a global or multi-site environment.
• Strong hands-on experience with BGP/OSPF routing, Palo Alto firewalls, Aruba switching and wireless, Aruba Central, SD-WAN, VPN and load balancing.
• Knowledge of network security principles, segmentation, access control and firewall policy management.
• Experience with voice/telephony infrastructure and/or unified communications is an asset.
• Ability to design, test, deploy and document enterprise-grade network solutions, with strong troubleshooting and Level 3 support skills.
• Excellent communication skills with technical and non-technical stakeholders, and strong documentation, prioritization and project execution skills.
• Certifications such as CCNP, Fortinet or Palo Alto are an asset; previous experience in manufacturing, distribution or multi-location industrial environments is an asset.

What we offer

• Health insurance (including virtual health and HCSA), dental, vision and life insurance, and short- and long-term disability coverage.
• RRSP match, paid vacation and floating days.
• Employee assistance program, engagement events, awards and recognition, tuition reimbursement and employee perks and discounts.