Front Desk Receptionist (Patient Care Coordinator)

About the role

Honest Teeth Dentistry has served families in Elm Grove for over a decade, combining modern dentistry with a warm, family-centered environment. It is looking for a front desk receptionist, also called Patient Care Coordinator, to be the welcoming face and voice of the practice and to support patients through every step of their visit.

Key responsibilities

• Welcome and check in patients warmly and professionally
• Manage scheduling of new patients, recalls and treatment follow-ups
• Verify insurance, collect co-pays and keep accurate patient records
• Communicate treatment plans clearly and support patient understanding
• Use dental software, tablets and digital forms to streamline processes
• Keep the reception area clean, organized and inviting
• Work with the Office Manager and clinical team to keep the day running smoothly
• Stay compliant with HIPAA and OSHA regulations

Required profile

• A compassionate, patient-first mindset
• 6 months of dental or healthcare experience strongly recommended
• Excellent communication and organizational skills

Required skills

• Comfort with technology and willingness to learn new systems

What we offer

• Competitive hourly pay
• Health and dental benefits
• Paid time off
• Continuing education and training opportunities
• A supportive, team-first environment