Fraud Analyst

About the role

Nymbus is seeking a Fraud Analyst to join its Risk & Compliance team. The role is fully remote and supports multiple regulated financial institutions by identifying and investigating suspicious activity.

Key responsibilities

• Monitor and analyze transactions and account activity to detect potential fraud.
• Utilize fraud detection tools to proactively prevent fraudulent behavior.
• Document fraud attempts, trends, and loss events accurately.
• Communicate with account holders, victims, and fraudsters to gather supporting information.
• Review and process customer claims of unauthorized activity across Debit, Credit, ACH, P2P, and Bill Payments.
• Support the Senior Director of Fraud in managing alerts, reports, and referrals.
• Collaborate with internal operational teams and external client contacts.
• Ensure all cases are evaluated, documented, and escalated according to SOPs.

Required profile

• Previous experience in fraud prevention or detection at a financial institution.
• Strong analytical mindset with the ability to use independent professional judgment.
• Excellent communication skills for interacting with clients and internal teams.
• Detail‑oriented and able to follow standard operating procedures.

Required skills