Founding Forward Deployed Engineer

About the role

Reducto is an agentic document platform for AI teams, helping enterprises turn unstructured documents such as PDFs into usable data. As its founding Forward Deployed Engineer, you will work in person at the San Francisco office, deploying and tuning the product in real-world environments and helping convert customers from trial to contract and to expansion. The role is similar to what a founder does to land early customers.

Key responsibilities

• Build whatever is needed to drive customer value, such as evaluation apps, customized agents or modifications to the product.
• Work closely with Sales and Customer Success to land prospects and enable customers.
• Build prototype and demo applications and customize existing products for customers.
• Create diagnostics, dashboards and eval harnesses to measure performance and track regressions.
• Act as a feedback loop to product and engineering teams, surfacing usability gaps and unmet needs.
• Shape product direction and engineering strategy with the founders and customers.

Required profile

• 3 to 6 years of experience deploying software in production, ideally with enterprise or regulated customers.
• High standards of quality, fast delivery and hands-on problem solving.
• Bonus: experience founding a company, a forward-deployed role, or keeping up with ML/AI developments.

Required skills

• Excellent Python; Bash and infrastructure as needed.
• Ability to build your own tools, such as a quick Streamlit app.
• Quantitative approach to building products, debugging and iterating fast.

What we offer

• Unlimited PTO and a free daily lunch at the office.
• Reimbursed transportation and generous health, dental and vision insurance.
• Up to $150 per month for health and wellness spending.
• Parental leave.