Financial Coordinator – Orthotics & Prosthetics

About the role

The Financial Coordinator supports patients receiving orthotics and prosthetics by managing insurance authorizations, billing, and financial counseling. This position works within Lehigh Valley Health Network’s medical supplies department to ensure accurate coverage and payment processing.

Key responsibilities

• Obtain pre‑certifications, prior authorizations, and verify patient insurance and DME coverage.
• Communicate medical conditions and treatment plans to carriers and suppliers to determine coverage.
• Monitor accounts receivable, process payments, and handle adjustments.
• Register, schedule, and coordinate patient appointments while maintaining accurate documentation.
• Serve as a billing and insurance resource for physicians, staff, and patients.

Required profile

• High School Diploma or GED; 1 year experience in insurance verification or medical billing.
• Knowledge of medical terminology and coding systems (ICD‑10, CPT, HCPCS).
• Familiarity with Medicare, Medicaid, and managed‑care regulations.
• Computer proficiency and ability to work with multiple insurance carriers.

Required skills

• Insurance verification
• Medical billing
• ICD‑10 coding
• CPT coding
• HCPCS coding