Field Service Technician (Hybrid)

About the role

The Home Depot is hiring a Field Service Technician (also called a Field Service Professional) in Greensboro, North Carolina, working Monday to Friday, 8:00am to 4:30pm. The technician performs repairs and preventive maintenance on industrial equipment used in Home Depot stores and external customers' retail locations and manufacturing facilities, such as paint shakers, carpet carousels, checkout stands, blind cutting machines, shopping carts and lifts. The position is hybrid and reports to the Region Equipment Services Manager.

Key responsibilities

• Document all work performed on equipment using the company technology platform, including labor and parts
• Maintain, report and store parts inventory and organize tech stock replenishment in the company vehicle
• Communicate proactively with business partners and customers about customer needs, parts and service provided
• Perform repairs and preventive maintenance on industrial equipment, mechanically and electrically, and inspect and test customer equipment
• Follow safety practices, company rules and OSHA regulations, including lock-out/tag-out procedures, and complete pre- and post-vehicle inspections
• Be available by phone and tablet during work hours and drive locally in the market territory

Required profile

• Aged 18 or older and legally permitted to work in the United States
• Valid driver's license for the state of employment
• At least 1 year of experience troubleshooting and repairing equipment and doing preventive maintenance on industrial and commercial equipment
• Resides within 15-20 miles of Greensboro, NC
• Ability to lift 80 lbs, climb 15+ ft, and work intermittently on feet, standing, stooping and climbing
• Ability to read and interpret mechanical, hydraulic, pneumatic or electrical schematics

Required skills

• Equipment maintenance and repair skills
• Ability to document work accurately
• Preferred: working knowledge of Microsoft Office Suite and handheld devices (smartphone, laptop, tablet)