Aerospace Product Support Engineer

About the role

Wipaire, an aviation company that has manufactured aircraft floats for 60 years and now offers diversified aviation services, is hiring a Product Support Engineer. The engineer provides engineering support for all existing Wipaire products to internal and external customers, helps with R&D projects and takes part in product improvement projects. The position reports to the Data & Product Support Manager, works Monday to Friday during regular business hours (about 40 hours per week) and is exempt under FLSA.

Key responsibilities

• Support customers directly by troubleshooting, identifying systemic safety and service issues, answering technical questions and issuing No-Technical Objection (NTO) letters.
• Generate, analyze and document repair scheme designs, and review, approve or deny Engineering Change Requests (ECRs).
• Correct critical safety and service issues, review non-conforming parts in manufacturing (MRB), and implement design and documentation changes through the ECO process, including substantiating changes to the FAA.
• Provide input to Service Letters and take part in or approve MRB dispositions.
• Assist marketing in preparing launch materials and maintain non-FAA approved technical publications such as parts manuals, manufacturing work instructions and bills of materials.

Required profile

• A four-year degree in mechanical, aerospace or similar engineering is strongly preferred.
• Three to six years of practical aerospace engineering experience is strongly preferred.
• Structural design and repair experience is preferred.
• Ability to lift supplies and equipment of 50+ pounds, sit at a desk for long periods, and travel between Wipaire facilities.

Required skills

• Knowledge of FAA certification processes, aerospace drawings and design controls.
• Advanced engineering skills: finite element analysis (FEA), classical aerodynamic and structural analysis, and material processing of aluminum, steel and composite alloys.
• Ability to make proactive design decisions and work with FAA-approved and non-FAA approved documents.

What we offer

• Pay range of $92,300 to $138,500 depending on skills, experience and qualifications.
• Health, dental, 401(k) with employer match, tuition reimbursement, life and disability insurance, PTO starting at 15 days and holiday pay.
• Monthly cell phone stipend and an annual incentive program.