Field Service Professional

About the role

Join Vivint Smart Home, an NRG owned company, as a Field Service Professional in Omaha. You will install cutting‑edge smart home technology and proactively recommend upgrades to provide customers with peace of mind.

Key responsibilities

• Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
• Evaluate customer homes on‑site and sell equipment upgrades or service enhancements.
• Educate homeowners on system use and safety features.
• Maintain safety assessments at each location and follow company safety protocols.

Required profile

• Customer‑first attitude with strong integrity and rapport‑building skills.
• Sales mindset; experience in retail, B2C sales, insurance, or service sales is a plus.
• Valid driver’s license with a satisfactory driving record.
• Ability to pass background screening and licensing requirements.

Required skills

• Technical aptitude for installing security cameras, smart locks, and home automation devices.
• Physical ability to lift up to 50 lb, climb ladders, and work in attics and varied weather conditions.

What we offer

• Competitive hourly base pay plus uncapped commission and performance incentives.
• Paid training, ongoing coaching, and a company vehicle with gas card.
• Four‑day work weeks (4/10 schedule) and paid holidays, PTO, 401(k) match.
• Employee stock purchase program, equipment discounts, and a yearly incentive trip.