Field Service Professional

About the role

Join Vivint Smart Home as a Field Service Professional, installing and servicing industry‑leading smart home technology for customers across the United States. You will work independently while staying connected to a supportive team, delivering safe, connected homes.

Key responsibilities

• Install and service smart home security, thermostat, automation systems, cameras, and smart locks.
• Troubleshoot and resolve technical issues on‑site.
• Educate customers on product features and functionality.
• Conduct onsite evaluations, recommend upgrades, and generate sales commissions.
• Maintain quality, safety, and installation standards while managing daily appointments and work orders.

Required profile

• Valid driver’s license with a clean record.
• Pass background check, drug test, and licensing requirements.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Physical ability to lift 50 lb, climb ladders, and work in varied weather conditions.

Required skills

• Smart home system installation (security, thermostat, automation).
• Technical troubleshooting of smart devices.
• Use of company‑provided tools, vehicle, and mobile devices.

What we offer

• Competitive hourly base pay plus uncapped commission.
• Paid training, take‑home vehicle, gas card, tools, cell phone, and tablet.
• Four‑day, 10‑hour schedule with paid drive time.
• Benefits: 10 paid holidays, 2 weeks PTO, medical/dental/vision, 401(k) match up to 6%, stock purchase program, employee discounts.
• Career growth opportunities and annual incentive trip.