Field Account Manager, Redi Carpet (Boston)

About the role

Redi Carpet, a trusted industry leader in carpet, is hiring a Field Account Manager for its Boston metro market. You will build partnerships with property managers, owners and multifamily communities while driving sales growth and delivering excellent customer experiences. The role involves face-to-face client interaction, owning your territory and working in a comfortable indoor environment, with occasional overnight travel.

Key responsibilities

• Manage sales and customer retention initiatives, and oversee sales planning, forecasting and reporting.
• Secure profitable new accounts through research, networking and proactive prospecting, and implement approved sales strategies.
• Generate a sales call schedule and visit customers face-to-face, handling objections and promoting value-added solutions.
• Maintain a pipeline of qualified accounts using the company's CRM tool and use cold calling to grow territory accounts.
• Use Salesforce reporting and data analysis to find growth opportunities, and review the customer portfolio to act on underperforming accounts.
• Collaborate with inside sales and keep up with industry-specific products and services.

Required profile

• Bachelor's degree in business administration or a related field; typically 5-8 years of experience, or 3-5 years with a master's degree.
• Preferred: B2B sales experience, including consultative or solution-based selling.
• Preferred: proficiency with Salesforce.
• A Motor Vehicle Record (MVR) report must be acceptable; the company runs an MVR check and the driver must operate a company or personal vehicle more than 50% of the average work week.

What we offer

• Medical, dental and vision plans, with prescription drug coverage.
• Health care and Dependent Care FSA, 401(k) with company match.
• Paid holidays, vacation, personal time, wellness day and sick time.
• Life, accidental death and dismemberment, critical illness, disability and accident insurance.
• Tuition reimbursement, employee assistance program and adoption/surrogacy assistance.