Executive, New Business Development

About the role

The Executive, New Business Development will lead the identification, evaluation, and acquisition of new client opportunities for a diversified investment organization. This proactive hunter role focuses on expanding the client portfolio through strategic prospecting, consultative selling, and partnership development.

Key responsibilities

• Research and prospect organizations that can benefit from Contact Center and Customer Experience solutions.
• Develop and execute business development plans to generate qualified leads and meet revenue targets.
• Build a robust sales pipeline using cold calling, networking, referrals, digital outreach, and industry events.
• Conduct discovery meetings, present customized proposals, and lead the full sales cycle from qualification to contract negotiation and closing.
• Maintain relationships with executive‑level decision makers and collaborate with Operations, Finance, and Client Success to ensure solution feasibility and smooth hand‑off.

Required profile

• Bachelor's degree in Business Administration, Marketing, Communications, Sales or related field (or equivalent experience).
• Minimum three years of successful B2B business development or new‑business acquisition experience.
• Proven track record in prospecting and closing complex sales cycles, preferably in BPO, Contact Center, CX, technology or outsourcing services.
• Strong consultative selling, negotiation and relationship‑building abilities.
• Excellent verbal, written and presentation skills.