Executive Assistant to Global Head of Citizenship

About the role

Join a leading British universal bank as the Executive Assistant to the Global Head of Citizenship. You will act as the primary partner for a senior leader, ensuring seamless day‑to‑day operations across a complex, global remit. The role is pivotal in supporting the bank’s citizenship agenda, public policy initiatives, and sustainability commitments.

Key responsibilities

• Manage the Global Head of Citizenship’s calendar, triage meeting requests, resolve conflicts and prioritize time.
• Plan and coordinate travel itineraries, including flights, accommodation and ground transport, in line with policy.
• Arrange meeting logistics – conference rooms, A/V equipment, visitor access and ensure agendas and materials are distributed in advance.
• Provide administrative support for the broader Public Policy & Corporate Responsibility leadership team, including event communications and attendee coordination.
• Handle day‑to‑day administration such as corporate card, expense reporting, filing systems and confidential documentation.
• Track actions and follow‑ups, anticipate deadlines and flag risks early.
• Troubleshoot technical or facilities issues by liaising with internal partners (IT, building services, A/V).

Required profile

• Demonstrated ability to deliver high‑quality administrative support in fast‑paced, high‑visibility environments.
• Strong governance, risk awareness and confidentiality standards.
• Excellent organisational skills with a proactive, solution‑oriented mindset.

Required skills

• Microsoft Outlook and Office suite (Word, Excel, PowerPoint).
• A/V equipment coordination and basic troubleshooting.
• Travel booking platforms and corporate expense management tools.

What we offer

• Opportunity to work directly with senior global leadership on impactful citizenship initiatives.
• Exposure to a leading financial institution’s sustainability and public policy programmes.