Bilingual Executive Assistant (Remote)

About the role

We are seeking a bilingual Executive Assistant to serve as the operational backbone of a growing commercial janitorial services company. Working remotely, you will manage client communications, employee coordination, and scheduling across multiple commercial sites while acting as the first point of contact for both clients and staff.

Key responsibilities

• Respond promptly to all client and operational emails and inbound phone calls, ensuring no message is left unanswered by the end of the day.
• Schedule services and appointments using the Housecall Pro platform and maintain an organized database of cleaning staff.
• Coordinate last‑minute coverage by identifying available staff and manage invoicing through company systems.
• Post job openings on Indeed and other platforms, conduct initial candidate interviews, and liaise with the owner for final interviews.
• Communicate schedules, coverage needs, and operational updates with Spanish‑speaking cleaning staff.

Required profile

• Fluent in English and Spanish with excellent written and verbal communication in both languages.
• Strong organizational skills and ability to handle high‑volume email and phone communications.
• Reliable internet connection and a professional home office setup.

Required skills

• Proficiency with the Housecall Pro scheduling platform (a plus).
• Experience using email management tools and CRM/scheduling software.

What we offer

• Permanent work‑from‑home arrangement with full autonomy over daily operations.
• Health insurance coverage for eligible locations.
• Direct communication with the business owner and involvement in decision‑making.
• Immediate hiring and fast‑tracked onboarding process.