Executive Assistant / Job File Coordinator (Remote)

About the role

The client seeks a detail‑oriented Job File Coordinator to support day‑to‑day administrative operations for a U.S.‑based business. This fully remote, full‑time position requires strong communication, organization, and the ability to manage calls, appointments, and documentation accurately.

Key responsibilities

• Answer incoming calls, handle inquiries, take messages and route calls to appropriate team members.
• Schedule appointments, coordinate meetings, and maintain calendars ensuring accuracy.
• Organize, prioritize and monitor incoming emails for timely follow‑up.
• Create, update and maintain job files, service records and other operational documents.
• Provide general administrative support including filing, record‑keeping and customer service.

Required profile

• Minimum 3 years of experience in an administrative, coordination, customer service or virtual assistant role supporting a U.S. company.
• Previous experience in cleaning, restoration, construction, property services, insurance or home‑services industry is strongly preferred.
• Excellent written and verbal English communication with a professional phone manner.
• Strong organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced environment.

Required skills

• Proficiency in Microsoft Outlook, Word and Excel.
• Familiarity with Google Workspace.