Enterprise Account Portfolio Manager

About the role

Allied Universal, a security and facility services company, is hiring an Enterprise Account Portfolio Manager in Cedar Rapids, Iowa. The EAPM builds strong relationships with corporate security executives and leadership across multiple states, working with branch offices and corporate support functions on key client initiatives.

Key responsibilities

• Build and nurture relationships with enterprise clients and branch teams, delivering service levels and customer satisfaction through in-person and virtual meetings
• Prepare PowerPoint presentations and run quarterly and annual business reviews with clients
• Analyze, report and drive operational metrics and KPIs using the company's Business Intelligence platform
• Identify and mitigate security risks by developing protocols, training, response plans and solutions to keep contracts compliant
• Manage the P&L through budget allocation, revenue growth, profitability, cash collections and expense management
• Work with sales, marketing and field leadership to lead contract renewals or rebids

Required profile

• Bachelor's degree in Criminal Justice, Business or a related field with at least 3 years of management experience in a high-workforce or service environment, OR an Associate's degree with 5 years, OR a high school diploma with 7 years
• At least 2 years of account management experience driving customer solutions
• At least 2 years of experience driving operational and financial metrics with strong financial acumen
• Leadership, collaboration across branches and departments, problem-solving and networking skills
• Willingness to travel 35% to 75% of the time
• PREFERRED: military veteran, law enforcement or contract/proprietary security services experience

Required skills

• Microsoft Office
• Business Intelligence tools for metrics analysis, reporting, automation and presentations

What we offer

• Medical, dental, vision, basic life, AD&D and disability insurance
• Eligibility for retirement plans
• Eight paid holidays, five sick days and four personal days
• Vacation accrues at 3.08 hours per biweekly pay period
• Bonus