Document & Mailroom Coordinator

About the role

We are looking for a highly organized, detail‑oriented Document & Mailroom Coordinator to manage mailroom operations, document processing, and vendor relationships, ensuring smooth daily business functions.

Key responsibilities

• Manage all incoming and outgoing mail and packages, including courier deliveries and pick‑ups.
• Collect, sort, scan, label, and enter documents into the system, performing quality checks and secure disposal of confidential materials.
• Print and scan checks for escrow, commission, garnishment, and SEP teams.
• Maintain relationships with UPS, USPS, FedEx and track invoicing using Excel.
• Order and maintain office supplies, replace printer toner, and coordinate equipment service requests.
• Provide coverage for other business service functions and uphold a clean‑desk, secure environment.

Required profile

• High School diploma required.
• 1–2 years of experience in a similar mailroom or document‑management role.
• Regular, predictable attendance and ability to lift up to 25 lb occasionally.
• Positive attitude with a commitment to delivering premier service.

Required skills

• Proficient in Microsoft Excel.
• Proficient in Microsoft Word.
• Proficient in Microsoft Outlook.
• Proficient in Microsoft Teams.

What we offer

• Medical, dental, vision, short‑term and long‑term disability, AD&D.
• 401(k) plan with company match.
• Paid time off including holidays, vacation, sick leave, and family/paternity leave.
• Life insurance, business travel accident insurance, and employee assistance programs.
• Access to LinkedIn Learning, adoption assistance, health and wellness incentives, employee discounts, and resource groups.