Distribution Center Supervisor

About the role

Clopay Corporation is seeking a Distribution Center Supervisor for its Mendota Heights location. The role focuses on delivering high‑quality customer service, managing inventory, and ensuring efficient warehouse operations.

Key responsibilities

• Prioritize customer service and assist CSR’s with escalated issues.
• Administer order entry, pricing policies, and division price guidelines.
• Hire, train, and develop warehouse staff with a sense of urgency and strong service attitude.
• Manage inventories to meet service levels, target inventory turns, and reduce slow‑moving stock.
• Control expenses and operating ratios to meet or exceed budget.
• Coordinate with manufacturing plants to ensure timely product availability.
• Order products for the distribution center from various sources.
• Communicate with customers in person and by phone, providing superior service.

Required profile

• Bachelor's degree preferred or equivalent experience/education.
• Minimum 2 years supervisory experience in a warehouse or distribution center.
• Forklift certification required.
• Ability to lift 50 lb routinely (75 lb occasionally) and perform frequent bending, twisting, and climbing.
• Strong computer proficiency and outstanding customer service skills.

Required skills

• Forklift operation and certification.
• Computer skills for order entry and inventory systems.