Director of Outlets

About the role

Loews Atlanta Hotel is looking for a strategic, results-driven Director of Outlets to lead multiple food and beverage operations in its Midtown location, near MARTA and major attractions. The role balances hands-on operational oversight with long-term planning, talent development and business growth, ensuring all F&B outlets meet Loews standards while fostering teamwork, accountability and service excellence.

Key responsibilities

• Lead all food and beverage outlet operations in line with Loews standards, policies and service expectations.
• Partner with outlet leaders to set staffing plans, operational procedures and performance objectives.
• Hire, train, coach, evaluate and develop the F&B management team, supporting succession planning and team engagement.
• Monitor guest satisfaction and operational performance and implement improvements.
• Oversee inventory controls, menu pricing, forecasting and purchasing to maximise efficiency and financial performance.
• Work with the Executive Chef, Purchasing Manager and outlet leadership to develop menu offerings.
• Communicate regularly with department leaders and take part in hotel meetings.
• Ensure compliance with safety, sanitation, emergency and security procedures, and with all hotel policies and regulations.
• Stay current on industry trends, menu innovations and hospitality best practices.

Required profile

• 4-6 years of progressive management experience in a large, upscale, high-volume, multi-outlet hotel environment.
• 2-3 years of leadership experience at the Director level or equivalent.
• Bachelor's degree or higher in Food Service Management, Culinary Arts, Hospitality Management or a related field preferred.
• Ability to work a flexible schedule including weekends, evenings, holidays and business-critical periods.

Required skills

• Food and beverage planning, production, presentation, service, financial controls and operational management.
• Menu development and beverage programming.
• Inventory control, forecasting, labor management and revenue optimization.
• Leadership, coaching and team development.

What we offer

• Health and wellness benefits, 401(k) with company match, paid sick days, vacation, holidays and bereavement leave.
• Tuition reimbursement, pet insurance and training and development opportunities.
• Team member hotel rates, uniform with complimentary dry cleaning, discounted garage parking and MARTA transit pass.
• Complimentary meals in the Team Member Cafeteria while working.