Director of Operations

About the role

The Director of Operations leads the operational backbone of Paths for Families, a nonprofit dedicated to adoption and family well‑being. Reporting to the Deputy Director, this senior position ensures that technology, facilities, compliance and data systems are secure, reliable, and aligned with the organization’s mission.

Key responsibilities

• Oversee day‑to‑day operational infrastructure, including IT support, data systems, and facilities management.
• Manage relationships with external IT vendors and other service providers to ensure optimal performance and data security.
• Ensure compliance with public and private grant requirements, licensing standards, and child‑welfare regulations.
• Collaborate with program and development leaders to design and implement process improvements that enhance efficiency and client service delivery.
• Supervise and develop a small operations team, fostering a culture of reliability and continuous improvement.

Required profile

• 5‑7 years of nonprofit operations or administration experience, preferably in human services or child welfare.
• Proven ability to supervise staff and manage vendor relationships.
• Strong knowledge of regulatory compliance, grant reporting, and nonprofit data systems.
• Bachelor’s degree required; master’s degree in information systems, business, or related field preferred.

Required skills

• IT vendor management
• Facilities oversight
• Regulatory compliance
• Nonprofit data systems stewardship

What we offer

• Opportunity to impact families and children through mission‑driven work.
• Collaborative, inclusive environment that follows IDEAS Principles.
• Professional development and leadership growth within a respected nonprofit.