Director, Merchant Cloud Commercialization Key Account

About the role

Mastercard’s Global Acceptance + Merchant Solutions team is on a mission to make Mastercard the best way to pay everywhere. The Director, Merchant Cloud Commercialization Key Account will accelerate revenue growth by executing the go‑to‑market strategy for Mastercard Merchant Cloud, working closely with a strategic acquiring partner in North America to drive joint growth, sales enablement, commercialization and market activation.

Key responsibilities

• Manage and grow the key relationship with the strategic acquiring partner in North America.
• Drive revenue by selling the bundled value proposition of Merchant Cloud and expanding value‑added services.
• Collaborate with country, regional and client‑facing teams to identify opportunities, build business cases and develop sales materials.
• Develop and maintain a robust sales pipeline, leveraging data‑driven insights to prioritize high‑impact opportunities.
• Define and operationalize standards and systems to enable go‑to‑market and scale for emerging products and services.
• Create and deliver education and training to increase awareness and fluency of the Merchant Cloud strategy across the enterprise.
• Partner with Global Acceptance + Merchant Solutions, Marketing, Sales and Services to ensure seamless execution and support.

Required profile

• In‑depth understanding and prior experience in the payments industry with strong knowledge of market trends.
• Strong knowledge of the acquiring and gateway ecosystem and experience driving adoption of digital commerce solutions.
• Proven ability to develop go‑to‑market strategies for new and innovative products and deliver scalable solutions.
• Entrepreneurial and commercial mindset with the ability to adjust to changing market demands and build partnerships.
• Excellent communication and influencing skills to articulate value of new strategies.
• Ability to lead cross‑functional and multi‑location teams in a matrixed organization.
• Bachelor’s degree required; MBA preferred.
• Fluent English is mandatory.