Director, Key Account Management – Clinical Technology (Remote)

About the role

IQVIA Technologies, part of IQVIA, helps life sciences companies accelerate innovation through data, analytics and AI/ML-driven digital solutions for clinical research. This Director, Key Account Management role covers IQVIA's Clinical Technology business and is advertised as a remote opportunity; candidates must live in the same country as the job location. The potential base pay range, annualized, is $111,200 to $309,800.

Key responsibilities

• Engage and understand clients, building strong professional relationships across the client organization, especially in e-clinical technology, and develop deep knowledge of their business priorities, culture, product portfolio and pipeline.
• Manage client feedback systematically and act as go-to person for resolving tensions and complaints between IQVIA and client teams.
• Lead the operational management and oversight of Clinical Technology activities for local and international markets, and manage strategic key accounts, alone or with Global and Regional Sales Teams.
• Identify customer needs, propose tailored solutions, and work with the RFX, Pricing and Contracts team and the technology team to support the sales cycle.
• Shape client perception by sharing marketing and thought leadership materials, running the annual Strategic Management Review conference, and introducing relevant IQVIA teams in peer-to-peer settings.
• Partner with the Technology Business Partner and Global Account Director on strategic discussions and major opportunities, and share success stories from other accounts.

Required profile

• 10+ years of experience in sales, business development or a similar role in the pharmaceutical, CRO, health, life sciences or other regulated industries.
• Proven track record managing mid- to high-level contacts, with a growing network at outsourcing, procurement and mid-management levels.
• Excellent business and industry awareness, analytical skills, ability to work independently and in a team, and adaptability to changing priorities.
• 30-40% travel expected depending on location.

Required skills

• Extensive knowledge of Clinical Technology solutions.
• Excellent use of Microsoft Office Suite: PowerPoint, Word and Excel.
• Excellent oral and written communication skills.