Director, Global Trade Compliance & Quality

About the role

A leading provider of telecommunications and networking technology solutions is seeking an experienced leader to oversee global trade compliance and quality management. The role leads the international trade compliance program and supports the Quality Management System (QMS), focusing on import/export compliance and quality certifications. Location is preferred in Tampa Bay, Florida, or remote within the United States; candidates should be near a major airport, willing to travel, and authorized to work in the U.S. without sponsorship.

Key responsibilities

• Lead and improve the global import/export compliance program, covering export controls, customs, sanctions, licensing and international shipping.
• Manage product, software, technology and component classifications, and determine licensing requirements for shipments.
• Run denied-party, embargo and sanctions compliance, review transactions, and conduct compliance audits and risk assessments.
• Develop compliance policies, procedures, controls and training, and coordinate with freight forwarders, customs brokers and suppliers.
• Lead ISO 9001 and TL 9000 certification, build the QMS, run internal audits and manage CAPA programs.
• Set quality metrics, coordinate quality with manufacturing and suppliers, and drive continuous improvement.

Required profile

• 8+ years of progressive trade compliance experience in telecommunications, networking, technology hardware or similar regulated industries.
• Deep knowledge of U.S. export controls and international trade regulations, and experience with export and tariff classifications.
• Experience managing sanctions, embargo and denied-party programs, and working with customs brokers and contract manufacturers.
• Hands-on experience with ISO 9001 systems; prior TL 9000 experience highly desirable.
• Bachelor's degree in a related field preferred; equivalent education and experience considered.

Required skills

• ISO 9001, internal auditing, CAPA, document control and continuous improvement methods (5 Whys, 8D, FMEA)
• Export controls, customs and sanctions compliance
• Preferred certifications: CES, CCS, U.S. Customs Broker license, ISO 9001 Lead Auditor, TL 9000 training, CQA/CQE/CMQ/OE