Director Business Banking Relationship Manager

About the role

Santander is seeking a Director Business Banking Relationship Manager to lead acquisition, retention, and expansion of business and consumer banking relationships in Airmont, NY. The role combines client development, financial advisory, and cross‑functional collaboration.

Key responsibilities

• Acquire, retain and grow banking relationships for business and consumer clients.
• Develop and manage new commercial client relationships and internal partnerships to deliver comprehensive financial solutions.
• Advise clients on financial strategies, products, and industry trends.
• Handle customer service issues, conducting research and following up until resolution.

Required profile

• Bachelor's degree in Business, Finance, Economics or equivalent experience.
• 12+ years in Business Banking Relationship Management or related business lending.
• Strong analytical, consulting and negotiating abilities.
• Excellent communication, presentation and reasoning skills.

Required skills

• In‑depth knowledge of bank credit and deposit products.
• Ability to interpret financial statements and cash‑flow analysis.
• Proficiency with Microsoft Office products.