Digital Workplace Experience Intern

About the role

Legends Global, a partner to live events, venues and brands, is hiring a part-time Digital Workplace Experience Intern within its Information Technology department. The internship is on-site at one of the company's corporate headquarters, with an expected schedule of 20 to 25 hours per week.

Key responsibilities

• Analyze the end-user technology experience by developing user personas and mapping employee technology journeys across systems and platforms.
• Identify opportunities to improve digital workplace interactions, focusing on usability, accessibility and overall user satisfaction.
• Support optimization of multi-channel support intake, including ticketing systems, chat and self-service tools.
• Collaborate with cross-functional teams to enhance self-service workflows and streamline the end-user support experience.

Required profile

• Currently pursuing or recently completed a bachelor's or master's degree in Data Analytics, Business Analytics, Computer Science, Economics, Engineering or a related field.
• Internship or project-based experience working with data, analytics, AI tools or business strategy.
• Strong interest in enterprise analytics, applied AI and using data to drive operational decisions.
• Analytical and problem-solving mindset, and the ability to present insights clearly to technical and non-technical audiences.

Required skills

• Experience working with relational databases.