Digital Clerk - Online Curbside Pickup

About the role

Meijer is hiring a Digital Clerk (Online Shopper) in Alpena, Michigan. The role fulfills customer online curbside orders so that each pickup happens quickly, accurately and with one stop at a time. Training is provided, and the most important qualities are a service mindset and attention to detail.

Key responsibilities

• Provide excellent service at the curbside pickup area through accurate order fulfillment and payment collection
• Greet each customer courteously, in person and on the phone, and answer their questions
• Maintain positive relationships with customers, team members and leadership, and resolve concerns with leadership when needed
• Receive daily workflow through a dashboard and fulfill orders throughout the shift
• Select items in the store, scan and verify products, and bag them according to bagging standards
• Store and stage orders correctly while following food safety guidelines
• Keep the curbside area clean and tidy, and support other tasks as needed

Required profile

• High school diploma or equivalent
• At least 1 year of experience; prior retail experience preferred
• Past cashier experience preferred
• Ability to lift, bend, twist and stand for long periods

Required skills

• Strong communication skills and a customer-first approach
• Ability to learn new technologies quickly
• Detail-oriented, organized and dependable
• Follows procedures efficiently and consistently
• Past online ordering experience is a plus

What we offer

• Weekly pay
• Scheduling flexibility
• Team member discount
• 401(k) with company contributions
• Paid parental leave and paid family care leave
• Paid education assistance
• Development programs for advancement
• Medical, dental and vision coverage