Data Entry Associate

About the role

The Data Entry Associate is responsible for entering medication orders accurately and providing front‑line customer service for pharmacy operations. Working under direct supervision, the associate follows standard procedures and may help train new staff.

Key responsibilities

• Enter incoming prescription data with high accuracy.
• Select appropriate billing and shipping methods for patient orders.
• Handle incoming calls, route them to the right team, and resolve customer service issues.
• Assist members with payment‑related questions and ensure satisfaction.
• Maintain production levels as set by the supervisor.
• Support orientation and training of new employees.
• Complete all mandatory and regulatory training programs.
• Perform other duties as assigned.

Required profile

• Reliable attendance; ability to work nights and weekends.
• High School Diploma or GED (minimum); pharmacy technician or related certification preferred.
• Experience in a customer‑service environment.
• Broad knowledge of medications, physician orders, and pharmacy systems.
• Strong communication and organizational abilities.
• Ability to multitask, prioritize, and pass drug‑screening tests.

Required skills

• Computer skills
• Keyboarding proficiency

What we offer

• Hourly compensation ranging from $15.50 to $16.36.
• Opportunities for training and career development within a multi‑state healthcare organization.