Customer Service Representative
clopay · Gilbert
Job description
About the role
Join Clopay Corporation as a Customer Service Representative at our Gilbert distribution center, supporting customers in person and by phone while handling orders, invoicing, and administrative tasks.
Key responsibilities
- Communicate with customers in person and by telephone, entering orders using the automation system.
- Assist in pricing quotes and orders, balance daily invoice edits, and audit open order reports weekly.
- Follow up on customer credit claims, manage COD and open‑term invoicing, and maintain bookkeeping for customer accounts.
- Process furnish and install programs, handle installer payables, and distribute incoming and outgoing mail.
- Answer telephone inquiries related to products, bookkeeping, and accounting, and perform various administrative duties.
Required profile
- High school diploma required.
- 3‑5 years of customer service experience, preferably in a manufacturing environment.
Required skills
- Basic computer proficiency with Microsoft Office products.
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Published 3 hours ago
Expires 1 month from now
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clopay
Gilbert
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