Concierge (Atlas) – Residential Services

About the role

The Concierge (Atlas) provides front‑line resident services for a high‑rise, stabilized community of 633 units. Working overnight from Friday to Tuesday, you will be the primary point of contact for residents, prospects, and visitors, ensuring a welcoming and secure environment.

Key responsibilities

• Greet prospects and residents, offering assistance while they wait for team members.
• Answer and route phone calls, handling service‑request callbacks as needed.
• Maintain the guest‑suite schedule, verifying payments and cleanliness before arrivals.
• Coordinate resident programs and local‑market resource information.
• Support property security management and front‑desk operations.

Required profile

• 1–2 years of experience in concierge, front‑desk, or property‑security roles.
• Ability to work overnight shifts (10 pm – 7 am) on a Friday‑to‑Tuesday schedule.
• Strong interpersonal skills and a service‑oriented attitude.

Required skills

• Experience with concierge services and front‑desk operations.
• Knowledge of property security procedures.

What we offer

• Full‑time permanent position with incentive‑based bonuses.
• Opportunity to work within a leading global real‑estate platform.