Community Manager - Student Living (Co/Relate West Adams)

About the role

Greystar is hiring a Community Manager for its Co/Relate West Adams student living property. The role manages day-to-day operations of the property, including the team, daily activities and resources, to meet budgeted financial and operational goals while complying with company policies and fair housing, disability and credit reporting laws.

Key responsibilities

• Help develop property budgets by analyzing financial statements, marketing information and operational reports.
• Meet revenue targets by setting rent rates, collecting rent and fees, making bank deposits and preparing monthly financial reports.
• Approve vendor invoices, check insurance certificates, code charges correctly and manage communication between vendors, accounting and the owner.
• Control spending within the approved budget and manage the petty cash fund.
• Oversee lease enforcement: approve applications, discounts and renewals, inspect apartments, follow notice requirements, handle evictions and collect late fees.
• Build relationships with housing and student affairs officials at the academic institution, develop resident policies and keep the community compliant with regulations.
• Analyze market trends and run marketing and leasing strategies to reach occupancy and revenue goals.
• Respond to resident complaints and requests promptly, and make sure the maintenance team meets service standards.
• Inspect the property regularly to keep it safe, clean and well maintained.
• Hire, train, supervise and evaluate property staff, and help manage the owner relationship through tours and performance updates.
• In California, use the California Lease File Checklist to keep lease documents complete and organized.

Required profile

• M.Ed or Bachelor's/Master's degree in Business Management, Communications or a related field.
• 4-6 years of relevant experience in residence life and/or property management.
• Knowledge of equity and inclusion issues affecting higher education and community living (FERPA, Title IX, ADA compliance).
• Problem-solving skills for crisis response, conflict management and community development.
• Compassionate, diplomatic, detail-oriented and able to work independently and as a team leader.
• Experience building partnerships with faculty, administrators, students, families and campus partners.

Required skills

• Proficiency in internet, word processing, spreadsheet and database programs.
• Property management software (Yardi, OneSite, Entrata, etc.).
• THD, PeopleSoft, MaxPanda or equivalents.
• Management and supervisory skills, including overseeing maintenance specialists.

What we offer

• Salary range of $75,000 - $85,000 per year, with possible bonus programs depending on whether the role is corporate or onsite.
• Medical, dental, vision, disability and life insurance, with low employee medical costs.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays for new hires, plus birthday off after 1 year.
• Onsite housing discount at Greystar-managed communities.