Community Manager - M Station

About the role

Greystar is hiring a Community Manager for M Station, a stabilized 260-unit mid-rise apartment community in Charlotte, NC. The role manages the day-to-day operations of the property, including the team, daily activities and resources, to meet budgeted financial and operational goals while complying with company policies and fair housing and other applicable laws. Schedule is Monday to Friday, with weekends if needed.

Key responsibilities

• Help develop property budgets by analyzing financial statements, marketing information and operational reports.
• Meet revenue targets by setting rent rates, collecting rent and fees, making bank deposits and preparing monthly financial reports.
• Approve vendor invoices, check certificates of insurance, code charges correctly and manage communication between vendors, accounting and the owner.
• Control spending within the approved budget and manage the petty cash fund.
• Oversee lease enforcement: approve applications, discounts and renewals, inspect apartments, follow notice requirements, handle evictions and collect late fees and other charges.
• Analyze market trends and implement marketing and leasing strategies to reach occupancy and revenue goals.
• Respond to resident complaints and requests promptly, and ensure the maintenance team meets service standards.
• Inspect the property regularly to keep it safe, clean and well maintained.
• Hire, train and supervise staff, and support the owner relationship through meetings, tours and updates.

Required profile

• Bachelor's degree preferred in Business Management, Real Estate or a related field.
• 4-6 years of relevant experience in property management, sales, marketing and customer service, sufficient to run an apartment community and lead a team.
• Valid driver's license to operate a golf cart on site; California incumbents must use the state-specific lease checklist.
• Ability to manage multiple priorities in a fast-paced environment and to lift up to 20 pounds alone and 50 pounds with help.

Required skills

• Proficiency in internet, word processing, spreadsheet and database programs.
• Strong property management software skills, preferably Entrata, Yardi and/or OneSite.
• Supervisory skills to hire, lead, evaluate and manage team members.

What we offer

• Salary range of $80,000 - $85,000, with possible weekly, monthly or quarterly bonuses for onsite positions.
• Medical, dental, vision, disability and life insurance, with low employee medical costs.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays, plus birthday off after 1 year.
• Onsite housing discount at Greystar communities, and a 6-week paid sabbatical after 10 years of service.