Concierge - The Noble

About the role

Greystar, a global real estate platform focused on institutional-quality rental housing, is hiring a Concierge for The Noble. The role organizes and coordinates resident services and programs, acts as an information source for residents about local market resources, and supports the leasing and community teams.

Key responsibilities

• Greet prospects and residents, and make them comfortable while waiting to speak with a team member.
• Answer calls, route them to the right person, and help with completed service request callbacks.
• Maintain the guest suite schedule so suites are paid and clean on arrival, and coordinate the loading dock and elevator schedule for move-ins and move-outs.
• Ensure clubhouse amenities are ready before the leasing office opens each morning.
• Manage package deliveries by recording arrival information and notifying residents within 24 hours.
• Keep tracking logs for equipment rentals, dry cleaning and other community services.
• Help the community team plan and organize resident activities and programs.
• Maintain information on local restaurants, shops and delivery places, and keep contact relationships with concierge vendors.

Required profile

• Able to stand, walk or sit for long periods, and to bend, stoop, climb ladders, reach, carry objects and crawl in confined spaces.
• Able to work indoors and outdoors in all weather, and to lift up to 25 pounds alone and 50 pounds with assistance.
• Rare or regular travel may be required to support other properties, training or meetings.
• Able to work a flexible schedule, including taking call during evenings, weekends and holidays.

What we offer

• Hourly pay of $20.00 - $22.50, with possible bonus programs depending on whether the role is corporate or onsite.
• Medical, dental, vision, disability and life insurance, plus a 401(k) with company match up to 6% after 6 months.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays for new hires, plus birthday off after 1 year.
• Onsite housing discount, paid parental leave, fertility benefit reimbursement, EAP and other plans.