Community Manager - Apartment Property (Charlotte, NC)

About the role

Greystar is hiring a full-time Community Manager for Matheson Mill by Broadstone, a 302-unit mid-rise apartment community in Charlotte, NC, currently in lease-up stage. The role manages day-to-day operations of the property, including the team, daily activities and resources, to meet budgeted financial and operational goals while complying with company policies and fair housing and other applicable laws.

Key responsibilities

• Help develop property budgets by analyzing financial statements, marketing information and operational reports.
• Meet revenue targets by setting rent rates, collecting rent and fees, making bank deposits and preparing monthly financial reports.
• Approve vendor invoices, check certificates of insurance, code charges correctly and manage vendor communication.
• Control spending within the approved budget and manage the petty cash fund.
• Oversee lease enforcement: approve applications, discounts and renewals, inspect apartments, follow notice requirements, handle evictions and collect late fees.
• Analyze market trends and implement marketing and leasing strategies to reach occupancy and revenue goals.
• Respond to resident complaints and requests promptly, and ensure the maintenance team meets service standards.
• Conduct regular property inspections to keep the property safe, clean and well maintained.
• Hire, train, supervise and evaluate property staff, and support the owner relationship through meetings, tours and updates.

Required profile

• Bachelor's degree preferred in Business Management, Real Estate or a related field.
• 4-6 years of relevant experience applying property management, sales, marketing and customer service skills.
• Valid driver's license, including to operate a golf cart on site.
• All licenses and certifications required by state and local jurisdiction.
• Able to lift up to 20 pounds alone and 50 pounds with help, and to travel locally for bank deposits and events.

Required skills

• Proficiency in internet, word processing, spreadsheet and database programs.
• Strong property management software skills, preferably Entrata, Yardi and/or OneSite.
• Management and supervisory skills to lead and evaluate team members.