Community Manager - Apartment Community, Malvern, PA

About the role

Greystar, a global real estate platform focused on institutional-quality rental housing, is hiring a Community Manager for an apartment community in Malvern, Pennsylvania. The role manages the day-to-day operations of the property, including the team, daily activities and resources, to meet budgeted financial and operational goals while complying with company policies and fair housing and other applicable laws.

Key responsibilities

• Help develop property budgets by analyzing financial statements, marketing information and operational reports.
• Meet revenue targets by setting rent rates, collecting rent and fees, making bank deposits and preparing monthly financial reports.
• Approve vendor invoices, check certificates of insurance, code charges correctly and manage communication between vendors, accounting and the owner.
• Control spending within the approved budget and manage the petty cash fund.
• Oversee lease enforcement: approve applications, discounts and renewals, inspect apartments, follow notice requirements, handle evictions and collect late fees and other charges.
• Analyze market trends and implement marketing and leasing strategies to reach occupancy and revenue goals.
• Respond promptly to resident complaints and requests, and ensure the maintenance team meets service standards.
• Inspect the property regularly to keep it safe, clean and well maintained.
• Hire, train, supervise and evaluate property staff, and support the owner relationship through meetings, tours and updates.
• Complete accounting, financial and administrative reports and other assigned duties.

Required profile

• Bachelor's degree preferred in Business Management, Real Estate or a related field.
• 4-6 years of relevant experience in property management, sales, marketing and customer service, sufficient to run an apartment community and lead a team.
• Valid driver's license; ability to lift up to 20 pounds alone and 50 pounds with help, and occasional local travel.
• For California positions only: use the California Lease File Checklist to keep lease documents complete and compliant.

Required skills

• Property management software, preferably Entrata, Yardi and/or OneSite.
• Proficiency in internet, word processing, spreadsheet and database programs.
• Licenses and certifications required by state and local jurisdiction.

What we offer

• Salary range of $80,000 - $90,000, with possible bonus programs depending on whether the role is corporate or onsite.
• Medical, dental, vision, disability and life insurance, with low employee medical costs.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays, plus birthday off after 1 year.
• 401(k) with company match up to 6% after 6 months, and paid parental leave.
• Onsite housing discount for onsite team members, and a 6-week paid sabbatical after 10 years.