Client Representative – Business Insurance

About the role

Marsh McLennan Agency (MMA) is hiring a Client Representative for its Business Insurance team. You will provide timely, quality administrative support to unit teams handling new business, renewals and customer service for a large volume of complex accounts. The role involves in-person interaction with in-office service teams, producers and clients, with hybrid flexibility when needed.

Key responsibilities

• Work with service teams, including Producers, Unit Managers and Client Executives, to prepare submissions and proposals
• Prepare proposals, bind coverage and check and correct policies
• Respond promptly to all client requests
• Contribute to customer satisfaction and model a strong commitment to client service

Required profile

• High school diploma or general education degree
• Professional track record showing professionalism, teamwork, customer service and collaboration
• Preferred: experience in underwriting, rating and billing, or prior insurance experience at an agency or related company

What we offer

• Generous time off, including personal and volunteering days
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities