Claims Assistant - Workers Compensation

About the role

Sedgwick is hiring an entry-level Claims Assistant for workers' compensation, working on site in either Portland, OR or Downers Grove, IL. The role supports the claims staff and carries out other office tasks depending on the client program.

Key responsibilities

• Set up and enter new claims into the claims management system
• Input and review notes and diaries in the claims management system as instructed
• Process payments
• Process mail, handling filing, faxing and photocopying
• Review, prepare, create and send letters, reports and forms
• Answer and initiate telephone calls, set up medical appointments and provide customer service as required
• Prepare and distribute computer reports and other projects as assigned
• Support the organization's quality programs and perform other duties as assigned

Required profile

• High school diploma or GED
• Six months of clerical or customer service experience, or an equivalent combination of education and experience
• Excellent oral and written communication
• Ability to work in a team and meet performance competencies
• Credit security clearance confirmed by a background credit check is required

Required skills

• PC literacy, including Microsoft Office products
• Strong organizational skills
• Keyboarding and hearing and vision as required

What we offer

• Starting pay of $18.00-$21.00 per hour for the listed jurisdiction
• Medical, dental, vision, 401K on day one, PTO, disability and life insurance, and other benefits
• Flexible spending or health savings account options
• Referral incentive program and career development opportunities