Chief Administrative Officer - Technology, Operations & Business Enablement

About the role

The Chief Administrative Officer (CAO) is the strategic business partner to the Chief Platform Officer, driving organizational effectiveness, platform adoption, stakeholder engagement and execution across the Platform organization. The role connects business leadership, infrastructure, operations, product and technology teams and leads business management, governance, communications, operating rhythm, organizational planning and client engagement. It is a hybrid position in New York.

Key responsibilities

• Define and execute strategic priorities with the Chief Platform Officer, run the annual planning process and manage the operating model and governance framework
• Develop executive reporting, dashboards and performance metrics, and oversee client engagement and service expectations
• Lead governance forums, steering committees and executive reviews, and coordinate cross-functional decisions
• Manage staffing strategy, workforce planning, organizational design and location strategy, and partner with Finance and Human Capital Management on budgeting and headcount
• Lead internal communications, employee engagement, leadership offsites, change management and transformation adoption
• Oversee strategic initiatives, monitor progress against milestones and budgets, and represent the organization externally

Required profile

• 12+ years of experience in business management, strategy, operations, consulting, platform management or related leadership roles
• Experience supporting senior executives in complex, matrixed organizations and leading enterprise-scale initiatives and transformation
• Preferred: financial services, asset management, banking or fintech experience, and knowledge of governance, risk and service management frameworks
• Must be authorized to work in the country of the role without sponsorship

What we offer

• Salary range of $200,000-$250,000, with eligibility for a discretionary bonus
• Paid time off, medical/dental/vision insurance, retirement, life insurance and other benefits