Change Manager - USDA Enterprise Human Capital Modernization

About the role

CMT Services, Inc., an SBA-certified HUBZone and WOSB, is hiring a Change Manager to support the USDA's Enterprise Human Capital Modernization and Transformation initiative. The Change Manager leads change strategy, stakeholder engagement and user adoption, develops training materials and readiness assessments, and works remotely with the ability to attend meetings at the USDA in Washington, DC. The position is a one-year base period with one-year option periods.

Key responsibilities

• Communications, training, stakeholder engagement, readiness assessments and user adoption
• Requirements gathering, readiness assessment, risk analysis, UAT support and business process development
• Communication plans, stakeholder engagement, training, readiness, adoption metrics and organizational change strategy
• Knowledge transfer through training, SOPs, workshops, shadowing sessions, documentation and repository management

Required profile

• 3 to 5 years of progressive professional experience in change management, organizational change or business analysis
• Bachelor's degree in Computer Science, Information Systems, Information Technology or Computer Engineering
• Experience developing and implementing change management strategies for program, system, data and process transitions
• Experience with stakeholder analysis, impact assessments, readiness evaluations and resistance-mitigation plans
• Experience supporting training needs analysis, training coordination, the train-the-trainer model and end-user adoption
• Experience monitoring adoption and effectiveness with metrics, surveys and feedback, and advising leadership on change risks