Case Manager – Housing Support

About the role

The HRSN Housing Case Manager provides comprehensive case management services to households experiencing housing instability or crisis, supporting participants receiving Health-Related Social Needs funding.

Key responsibilities

• Provide housing navigation and placement support, engaging landlords and property managers to secure safe, stable housing.
• Coordinate financial assistance for rent, move‑in costs, utilities and ensure compliance with HRSN funding and billing protocols.
• Deliver ongoing case management, including goal‑setting, life‑skills coaching, and coordination with healthcare and social service agencies.
• Maintain accurate case notes in HMIS or other required systems and track housing outcomes for program reporting.

Required profile

• High school diploma or equivalent; strong organizational and communication skills.
• Ability to maintain confidentiality and manage sensitive participant information.
• Valid driver’s license, proof of insurance, and reliable vehicle.

Required skills

• Proficiency in Microsoft Office.
• Proficiency in Google Suite.
• Experience with client databases (HMIS preferred).

What we offer

• Medical, dental, and vision insurance plans.
• Employee Assistance Program providing confidential counseling, financial and legal support.
• IRA retirement savings option.
• Paid time off, sick time, and paid holidays.
• Wellness time and professional development opportunities.