Case Manager - Behavioral Health

About the role

Indiana Treatment Centers is seeking a compassionate, organized and resourceful Case Manager to join its multidisciplinary team at Wise Path Recovery in Williamson, West Virginia. The role helps clients overcome barriers to recovery by coordinating services, connecting them with community resources and advocating for their long-term success. It is a full-time day-shift position, though the schedule may vary depending on program and client needs.

Key responsibilities

• Provide case management for clients with moderate to high clinical and psychosocial needs
• Coordinate discharge planning and transitions of care
• Facilitate interdisciplinary case reviews and share client progress, barriers and treatment recommendations
• Assess client needs and identify barriers to treatment, discharge or long-term recovery
• Connect clients with housing, employment, transportation, insurance, benefits, healthcare and community resources
• Help clients obtain identification, benefits and other resources for stability and independence
• Build relationships with referral sources, community agencies, probation officers, courts, employers and healthcare providers
• Advocate for clients while promoting accountability, self-sufficiency and recovery
• Maintain accurate, compliant documentation in the Electronic Health Record (EHR)
• Take part in treatment team meetings, quality improvement and compliance activities

Required profile

• High school diploma or equivalent
• At least one year of experience in case management, care coordination or direct services in behavioral health, substance use disorder treatment, mental health, healthcare or a related human services setting
• Knowledge of community resources and social service systems
• Current CPR/First Aid certification or ability to obtain it within 30 days of hire
• Preferred: associate's or bachelor's degree in Social Work, Psychology, Counseling, Human Services, Behavioral Health or a related field, and two or more years of experience in residential or outpatient substance use disorder or behavioral health treatment

Required skills

• Experience documenting services in an Electronic Health Record (EHR)
• Strong communication, organization, documentation and follow-through skills
• Ability to work in an interdisciplinary team and maintain confidentiality and professional boundaries

What we offer

• Medical, dental and vision insurance through an ICHRA
• Paid time off and paid holidays
• Employer-paid life insurance, voluntary life insurance and short-term disability
• Employee Assistance Program (EAP)
• Professional development and career growth opportunities