Call Center Representative (Inside Sales)

About the role

Home Genius Exteriors is hiring full-time Inside Sales Representatives (call center representatives) in Streetsboro, OH, with locations also listed in Rootstown, Medina, Kent and Aurora. The role is the first point of contact for potential clients, turning leads into scheduled consultations. The position is in-office, Monday to Friday, 8 AM to 5 PM or 11 AM to 8 PM, including weekends.

Key responsibilities

• Answer inbound calls with confidence and professionalism.
• Overcome objections, build trust and schedule consultations.
• Organize and document every interaction in the CRM.
• Apply the skills learned in the paid training program.

Required profile

• A positive, coachable attitude and a winning spirit.
• Strong communication skills and the ability to connect with anyone.
• Natural problem-solvers who stay ahead of issues.
• Self-starters who do not need supervision.
• Passionate learners eager to improve.

What we offer

• Pay of $17.50 per hour plus bonuses and commissions, with weekly pay.
• Paid training.
• Performance-based rewards such as bonuses, dinners and outings.
• Career growth, as top leaders started in this role.
• Laptops and tablets.
• Medical insurance after 30 days and a flexible schedule.