Customer Service Representative – Inside Sales

About the role

Join our winning team as a Customer Service Representative at Home Genius Exteriors in Streetsboro, Ohio. You will be the first point of contact with potential customers, handling outbound calls and scheduling consultations.

Key responsibilities

• Take outbound calls with confidence and professionalism as the first point of contact.
• Overcome objections, build trust, and schedule consultations that lead to sales.
• Organize and document every interaction in the company CRM.
• Apply knowledge from paid training to improve performance.
• Create positive experiences for every potential customer while meeting goals.

Required profile

• Positive, coachable attitude and a willingness to hustle.
• Strong communication skills and ability to connect with anyone.
• Quick problem‑solving abilities and proactive mindset.
• Self‑starter who takes initiative without supervision.
• Eagerness to learn and take on new challenges.

What we offer

• Uncapped earning potential: $17.50/hour plus bonuses and commissions.
• Paid training program to develop sales skills.
• Performance‑based incentives such as luxury dinners and outings.
• Career growth opportunities with a clear path to leadership.
• Medical insurance after 30 days and a flexible schedule.