Business Development Representative

About the role

YouLend, a global embedded finance platform, is expanding its US operations and seeks a Business Development Representative to join the Atlanta sales team. This hands‑on position will involve daily interaction with merchants, helping them secure fast, flexible funding while building foundational sales and relationship‑management expertise.

Key responsibilities

• Manage a portfolio of merchant accounts, monitor performance, identify growth opportunities, and provide insights.
• Handle inbound and outbound communications (calls, emails, platform messages) with professionalism and timeliness.
• Collaborate with internal teams (Sales, Risk, Operations) to resolve merchant inquiries efficiently.
• Support merchants through renewals, upsell opportunities, and product education, aligning customer needs with business goals.
• Maintain accurate records of all interactions and account updates in CRM and internal systems.
• Demonstrate strong communication, negotiation, and relationship‑building skills to foster trust.
• Prioritize a high volume of accounts while maintaining accuracy and a customer‑first mindset.
• Apply commercial awareness and problem‑solving abilities in a dynamic fintech environment.

Required profile

• Strong attention to detail and accuracy.
• Ability to work under pressure and meet tight deadlines.
• Excellent interpersonal and written/verbal communication skills.
• Proactive problem‑solver with initiative.
• Team‑oriented and collaborative.
• Positive attitude, reliability, and strong work ethic.

Required skills

• Proficiency with Microsoft Office Suite.
• Familiarity with CRM tools (experience preferred).