Business Coordinator

About the role

myDental, a multi-specialty dental group serving Austin and nearby communities, is hiring a Business Coordinator at several locations. The coordinator acts as the face and voice of the practice, delivering the myDental Experience through patient service, scheduling and treatment coordination.

Key responsibilities

• Greet patients warmly and manage all front-office communications
• Schedule appointments efficiently to optimise patient flow and provider time
• Verify dental insurance benefits and coordinate financial arrangements
• Collect co-payments and maintain accurate patient account records
• Maintain organised and up-to-date patient records and files
• Support treatment planning and case presentation coordination
• Collaborate with clinical and administrative teams to ensure seamless care
• Handle phone calls and emails with clarity, professionalism and empathy

Required profile

• 1+ year of customer service or sales experience (dental or medical preferred)
• High school diploma or equivalent
• Fluent Spanish (spoken and written) strongly preferred
• Professional appearance and demeanor

Required skills

• Dentrix Practice Management software experience is a plus
• Excellent phone and verbal communication skills
• Strong computer literacy and ability to learn new software quickly
• Customer service, attention to detail, multitasking and teamwork

What we offer

• Comprehensive training and mentoring programs
• Competitive pay plus performance-based bonuses
• Health, dental and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Employee discounts