Business Analyst III – Clinical Learning Hub

About the role

We are looking for a results‑driven Business Analyst III to join Elsevier’s Clinical Learning Hub (CLH) team. You will partner with business stakeholders to gather requirements, analyse processes and translate business needs into clear technical specifications that support data‑informed decision‑making.

Key responsibilities

• Analyse and document business processes and requirements, converting them into user stories and functional specifications.
• Develop system specifications, process flows and conversion strategies aligned with business needs.
• Create technical and functional documentation for users and stakeholders.
• Evaluate existing systems, identify improvement opportunities and recommend solutions.
• Collaborate with cross‑functional teams (business, IT, remote developers) to ensure requirements are met.
• Support solution quality by maintaining test scripts and contributing to tools, processes and best practices.

Required profile

• 3+ years of IT business analyst experience.
• BS/BA degree in a relevant discipline or equivalent experience; ISEB‑qualified (UK) or IIBA CBAP (US) preferred.
• Proven experience working in an Agile environment using Scrum, Kanban or similar methodologies.
• Strong communication, documentation and facilitation skills, with experience leading workshops.

Required skills

• Agile methodologies (Scrum, Kanban)
• Jira
• Confluence
• Miro
• Aha!
• Slack
• Figma
• AI tools
• Microsoft Office suite
• UML modeling
• Automated test scripts
• Software analysis and design

What we offer

• Comprehensive health benefits (medical, dental, vision)
• Retirement plan with 401(k) matching
• Support for wellbeing and work‑life balance