Bilingual Administrative Assistant (English & Cantonese)

About the role

Po Wing Hong Food Market, a family-owned Chinese food business serving New York's Chinatown since 1979, is looking for a bilingual Administrative Assistant (English and Cantonese) for a full-time, in-person position in Chinatown. The role suits someone who enjoys a fast-paced environment, is organized and dependable, and is comfortable handling a variety of tasks throughout the day. Entry-level candidates are welcome; on-the-job training is provided.

Key responsibilities

• Provide general administrative support for smooth day-to-day office operations.
• Answer and direct phone calls, respond to inquiries and assist customers, vendors and visitors.
• Help schedule meetings, appointments and other office activities.
• Perform routine tasks such as data entry, filing, scanning, copying, document preparation and record keeping.
• Maintain company documents, spreadsheets and internal records.
• Communicate professionally by phone, email and in person, and help managers and team members with projects and follow-ups.
• Prioritize administrative tasks so they are completed accurately and on time, and keep the office organized.
• Work with other departments and perform other duties as assigned.

Required profile

• Bilingual English and Cantonese; additional Chinese is a plus.
• At least one year of customer service or administrative experience preferred, but not required.
• Positive attitude, willingness to learn and strong work ethic.
• Some weekend shifts are required; flexibility in scheduling is preferred.

What we offer

• Pay of $20-23 per hour.
• 401K, healthcare compensation and paid time off.