Bell Attendant - Delano Miami Beach Reopening

About the role

Ennismore is recruiting a Bell Attendant for the reopening of Delano Miami Beach, set to open in early 2026. The hotel is being renovated and redeveloped by Ennismore in partnership with Cain International, and will comprise 171 rooms and several food and beverage concepts. The Bell Attendant works under the general guidance of the Director of Front Office.

Key responsibilities

• Greet arriving guests and retrieve their luggage
• Escort guests to their rooms, explain the room facilities and promote the hotel's restaurants, bar and spa
• Deliver luggage, messages, faxes and packages, and handle other guest requests
• Transport departing guests' luggage from the room to the lobby and check that all luggage is accounted for
• Store luggage safely according to prescribed procedures and keep the storage area clean and tidy
• Inform guests about the hotel, its services, the city and local events
• Drive safely and efficiently, keep a record of driving incidents such as accidents or tickets, and ensure guest safety during travel
• Perform other reasonable duties assigned by the supervisor or manager, including occasional lateral service within the team