Automotive General Service Technician

About the role

Monro, a family of automotive service and tire dealer brands, is hiring a General Service Technician. The role is full-time or part-time and is an hourly position based on business needs. The technician performs basic routine vehicle repair and maintenance according to company standards and manufacturer specifications, and delivers 5-star guest service through clear communication of vehicle issues and proposed solutions.

Key responsibilities

• Perform basic vehicle services and repairs accurately and efficiently, including tire services such as wheel removal, balancing, patch/plug repairs, mounting, installation and TPMS service, and vehicle services such as lubrication, oil changes, bulb/wiper/filter replacements and battery testing and installation.
• Complete the Courtesy Inspection on every guest vehicle, documenting and communicating additional needed services and repairs.
• Assist with inventory management, including pulling tires and parts, unloading and stocking, and help keep the store clean and guest-ready.
• Perform road tests of vehicles using the dedicated test drive routes and follow Monro's safety standards, including wheel torque and oil safety procedures.
• Operate and maintain equipment safely, including lifts, welders and brake lathes, and complete required Monro University training.
• Adhere to company policies, government standards and ANSI/OSHA requirements, and perform other duties as assigned.

Required profile

• High school diploma or equivalent preferred.
• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
• Current valid driver's license, a satisfactory motor vehicle report, and the ability to operate customers' vehicles for test drives.
• Owns a basic set of tools or joins Monro's tool purchase program.
• Ability to work flexible hours, days, evenings, weekends and holidays, and to lift and carry up to 50 lbs.

Required skills

• Basic automotive maintenance and repair
• Tire services and TPMS
• Oil changes and battery testing
• Customer service and strong verbal and written communication

What we offer

• Hourly pay of $17-$20, with eligibility for additional compensation and incentives.
• Performance-based incentives, paid vacation and holidays, and healthcare, vision and dental for full-time teammates.
• 401k eligibility immediately upon hire, direct deposit, employee discounts and reimbursement for ASE certifications and state inspection licenses.
• On-the-job training, company-sponsored certifications and career advancement through Monro University.