Automotive Detail Shop Manager

About the role

Xcite Automotive is seeking an Automotive Detail Shop Manager to lead daily operations at a detail shop for partner dealers in Grand Rapids, Michigan. The manager will ensure outstanding customer service, quality, and efficient workflow in a fast‑paced dealership environment.

Key responsibilities

• Supervise and coach detail shop employees, including detailers and car washer attendants.
• Oversee daily operations, scheduling, shift coverage, and inventory of detailing products, chemicals, and equipment.
• Perform hands‑on automotive detailing as needed to support workflow.
• Ensure all vehicles meet dealership‑ready quality standards before delivery.
• Monitor safety procedures, company policies, and quality control.
• Collaborate with dealership managers and internal teams to meet production goals and identify process improvements.

Required profile

• 2+ years of professional automotive detailing experience (interior and exterior).
• Prior supervisory or lead experience in a shop, dealership, or reconditioning environment.
• Ability to work weekends (Saturdays and/or Sundays) as part of the regular schedule.
• Strong communication, organizational, and leadership skills.

Required skills

• Knowledge of detailing products, tools, and safety practices.
• Ability to manage workflow in a fast‑paced dealership setting.

What we offer

• Competitive pay (hourly or salary, based on experience).
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Career growth opportunities within the company.