Auto Estimator (Field Auto Appraiser)
sedgwick · Austin TX
Job description
About the role
Sedgwick is hiring a Staff Field Auto Appraiser (Auto Estimator) to handle field appraisal assignments for its corporate fleets and insurance clients, with an emphasis on auto. The position is open to Denver, Colorado, Austin, Texas and other listed locations, and involves working in the field, setting appointments and writing estimates within 24 hours.
Key responsibilities
- Set appointments the same day, inspect vehicles within 24 hours and write estimates car-side; depending on location, write 6 to 10 estimates per day.
- Ensure proper vehicle tear-down, determine repair time allotments and required labor operations, and make accurate repair or replace decisions.
- Assess and apply pre-existing damage, complete accurate total-loss evaluations, and negotiate agreed prices with the shop decision-maker, setting a time-bound completion date per client guidelines.
- Review and assess the validity of all supplement requests, and proactively explain the cost of repair and the claims and repair process to customers.
- Negotiate advanced fees for tow, tear-down and storage on vehicles determined to be financially total loss, and provide excellent customer service throughout the claims process.
- When not in the field, assist the quality assurance team and be available for desk appraisal work.
Required profile
- Bachelor's degree preferred but not required; licenses as required, with 60 days to complete training and testing if needed.
- Four years of insurance or body shop experience required.
- Must be able to pass the state appraisal license within 30 days of hire.
- Reliable transportation required for travel to assigned work locations.
- Must be able to work independently, manage a local territory and schedule your own work day.
Required skills
- Good technical knowledge of auto appraisals.
- Knowledge of client operations and labor regulations.
- PC literacy, including Microsoft Office products.
- Analytical, organizational, negotiation and interpersonal skills, and ability to manage multiple projects and work in a team.
What we offer
- Starting pay range of $60,000 to $70,000 annually for the Austin jurisdiction.
- A comprehensive benefits package including medical, dental, vision, 401k and matching, PTO, disability and life insurance, and other voluntary benefits.
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Published 4 days ago
Expires 1 month from now
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sedgwick
Austin TX
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